The KPIs of Quality Clubs and Membership Retention

Key Performance Indicators (KPIs) are often used in the corporate gauge a company’s overall performance. In this interactive session at the D62 United Conference 2023, we will explore the Toastmaster’s program KPIs and discover how they directly link to maintaining quality clubs which offer members value and satisfaction. Quality clubs translates to retaining members. Join us to uncover tools you can use to create a magnetic culture in your club.

Bruce Frandsen

Bruce Frandsen, DTM PID

Bruce has been a Toastmasters member for 36 years. He has served in every club officer role at multiple times, every elected District Officer position, and served on the Toastmasters International Board of Directors from 1995–97.

An engineer by education, his career outside of Toastmasters includes several progressive leadership and management roles where he has worked. He has also served on various community and city government boards.

Born and raised in South Dakota, he has lived in Michigan for 39 years. He is married to Tammie and they have 2 grown children. He enjoys college football in general and is a diehard Western Michigan University fan.

A Master Class in Building New and Remodeling Established Toastmasters Clubs

Just like building or remodeling a home, it helps to learn from others who have been through the process.  When you join this breakout session at the D62 United Conference on April 29, 2023 you will hear from DTMs, Club sponsors, and Club coaches about the inside scoop on how to be successful.  If you have a DTM in your future this is a “must-see and hear” event.

Barb Sheren, TC, MS3, LD2

DTMs Owen Connor, Crystal Mosher, and Lisa Waakles will participate in a panel discussion for this breakout session. Barbara Sheren, President of all Area 19 Toastmaster Clubs, TC, MS3, LD2 will moderate the panel.

Take-Aways from Barb’s Session

  • Where to get leads or recognize need for new TM club.
  • Best marketing strategies to use.
  • Essential “bones” for being a coach for a struggling Club

Leveraging Club Leadership to Supercharge your Growth

Are you ready to supercharge your leadership potential? In this Breakout Session at the D62 United Conference, Tara McCoy-Jones will work with Toastmasters to connect the benefits of leadership at the club level to an individual’s professional and personal goals leading them to growth.

Tara McCoy-Jones, DTM

Take-Aways from Tara’s Interactive session 

  • Develop a personalized action plan focused on becoming a supercharged leader.
    • Establish one SMART (Specific, Measurable, Attainable, Realistic, Timely) club leadership goal.
    • Establish one SMART personal goal.
  • Connect club leadership roles and activities aligned with professional and personal goals.
    • Identify knowledge and skills needed to achieve goals.
  • Target leadership development opportunities available at the club level.

Tara joined Toastmasters to improve her communication skills. As a result of the club leadership roles she assumed and her participation in the club experience and Pathways program, her leadership acumen  sharpened. Tara remains in the organization because she has fun while interacting with diverse groups of people. She is  the Vice President of Education for two clubs, Technology Master for an Advanced club, and the S Division Director. Tara is the Lead Instructional Designer and an Assistant Professor of Education at a University. She enjoys spending time with her husband of 20 years, exercising, reading, and watching documentaries, historical and science fiction films. 

Expanding Your Leadership Beyond Your Influence

Professional Speaker Angel Vallejo is presenting one of the Breakout Sessions at this year’s District Conference. D62 United is the theme for our conference as we “move forward together” for success in our personal and professional lives.

It’s one thing to have a position or a title in your area of leadership; it’s another to be able to expand your leadership beyond your circle of influence.

The ability to share and influence others is a valuable skill that can be applied in various aspects of business & Life. Whether you’re a business professional trying to persuade your colleagues to adopt a new strategy, a community leader advocating for a cause, or simply a friend trying to convince someone to try a new restaurant, the power of your leadership can make a significant difference in the outcome of any situation.

Leadership is admirable! Influence is essential. This session will educate and inspire. It will bring awareness and shine light to what’s missing and what’s available moving forward. 

TAKE-AWAYS from Angel’s Presentation

  • The 5 keys to maximizing your membership 
  • The 4 mistakes most make
  • The possibilities available 

Join us in gaining practical knowledge and skills that can be applied both within and outside of our Toastmasters community. Register now and secure your spot as space is limited!

More About Angel Vallejo

Angel Vallejo grew up in San Diego, California.  He served in the US Air Force, where he traveled abroad becoming a world-class citizen.  After the Military, he began his sales career in Real Estate and decided to further his education. He earned both his Masters and Bachelors Degree in Organizational Leadership.  Currently, Angel is an Author, Speaker, Leadership Coach and Real Estate Entrepreneur, activating growth & transformation in people’s lives & businesses. He is an Amazon Best Selling Author with his book “The Leadership Mindset”. He is passionate about developing leaders through seminars, workshops, & 1on1 coaching sessions. Angel is excited and honored to have the opportunity to serve you and the D62 community today.

Candidate’s Corner

Thursday April 20, 2023 6:00 PM

Meet the Leadership Candidates running for District 62 offices. These Toastmasters are running for election to the Trio positions and the 4 Division Director positions.

If you are a member of the District Council you will be voting on April 27 at the Spring Council Business Meeting held on Zoom. All Toastmasters are invited to attend the Candidate Corner to meet the candidates and find out more about them.

Have your questions ready for the Q & A format. This event will be held as a forum with the candidates available for your questions. Register for the Zoom link by clicking on the button. Also fill in the RSVP form to make sure you get all the updates.

RSVP deadline is past

Awesome April Free Events with Notable Guest Speakers

by Lock Lyon

Do you feel like you can’t get important things done, or that you procrastinate too often? Netania Walker has the answer!  In her Keynote presentation titled, “Who, Not How!”, Netania explains that procrastination may be your wakeup call to shift your thinking from Who to How.

Keynote Speaker Netania Walker

Netania is a professional coach and trainer who helps leaders enhance their skills. She designed a series of interactive leadership workshops. These help leaders to move up to their next level of leadership. She will partner with you to learn new concepts, discuss and address your dreams, help you confront challenges and deliver results.

Netania knows that speaking in front of a crowd can be scary. In addition to her leadership workshops, she hosts interactive master classes that help speakers to overcome their anxiety and improve  their presentation skills. She also provides private coaching for leaders who want to expand their perspectives and sharpen their mental agility.

Coaching and Training Skills

To do this, Netania focuses her attention on helping leaders cultivate mindfulness, focus on effective communication and collaboration, and sharpen their mental agility in every phase of work and life.

Netania Walker is a proud member of Toastmasters. In 2017-2018 she served as the District 44 District Director, and in 2021-2022 she was appointed Region Advisor for Region 8, which includes the states of of Georgia, Florida, Alabama, The Caribbean, and Brazil.

Netania is the head of The WOR Group, a Professional Training and Coaching company in Decatur, Georgia.

Sign up to hear and meet Netania Walker on April 5 at 7:30 PM! 

Awesome April: Who, not how!

Awesome April Event: How Big is Your Ocean? 

by Anna Donahue

Dawn Frail is a long time Toastmaster with experience on many levels including her current role as International Director on the Toastmasters International Board of Directors. 

Register to hear Dawn Frail on April 13. Go to the Website Calendar and Click on April 13 to Register:

Whether starting new clubs or inspiring others to take the next step on their journey, Dawn continues to be inspired by the passion and potential unleashed in others.

Dawn’s experiences in Toastmasters lead her to a full-time career as a speaker, trainer and consultant. She is currently the President of Athena Executive Education, a boutique consulting firm that specializes in strategic leadership development for senior leaders and executives. With over 25 years’ experience she has helped leaders in both Canada and the USA develop their leadership potential and unleash the talents of their teams.

Dawn is the creator of The 10 Commandments of Ethical Leadership, and author of The Ruby Report; How Organizations Can Profit By Promoting Women Leaders. Dawn’s other written works include Leadership Guru’s Speak Out, 10 Principles Every CEO Must Know to Play and Win, Powerful Presentations, and Powerful Presentations for Women.

Dawn’s Keynote is titled How Big is Your Ocean? 
Our growth and progress depend upon our environment and
surroundings. In this session, explore how the Toastmasters
environment contributes to the successful growth of communicators and
leaders. Whether you are still growing inside your club or you seek more
adventures beyond these shores, be ready to be inspired to dive into
endless opportunities.


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